{
  "id": 684307,
  "title": "American Airlines' AI is kicking passengers off connecting flights they could still catch",
  "url": "https://urgent.news/2026/08/12/american-airlines-ai-is-kicking-passengers-off-connecting-flights",
  "topic": "ai",
  "section": "AI",
  "published": "2026-08-12T17:40:34.000Z",
  "source": {
    "name": "Quartz",
    "slug": "quartz",
    "url": "https://qz.com/american-airlines-ai-aura-rebooking-passengers-connecting-flights-081226"
  },
  "original_language": "en",
  "account": null,
  "summary": "The airline's AURA system has been automatically reassigning seats before passengers miss their connections, with no human override at the gate",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}