{
  "id": 6764899,
  "title": "‘Black line along the crease, motherboard issue': Google faces ₹1.1 lakh penalty over faulty foldable phone in Kerala",
  "url": "https://urgent.news/2026/09/11/black-line-along-the-crease-motherboard-issue-google-faces-1-1-lakh",
  "topic": "finance",
  "section": "Finance & Markets",
  "published": "2026-09-11T13:56:26.000Z",
  "source": {
    "name": "Live Mint",
    "slug": "live-mint",
    "url": "https://www.livemint.com/news/trends/black-line-along-the-crease-motherboard-issue-google-faces-1-1-lakh-penalty-over-faulty-foldable-phone-in-kerala-11789133829918.html"
  },
  "original_language": "en",
  "account": "A faulty foldable phone from Google has resulted in a consumer dispute in Kerala, with the company facing a penalty exceeding ₹1.1 lakh. The incident occurred in Kasaragod, where a customer claimed the device experienced internal issues after seven months of use. Google initially accepted the warranty claim but later reversed its decision after the device was sent for inspection, citing scratches on the phone's outer body as the reason for denial. The customer argued that these scratches had no connection to the screen or motherboard issues, which he claimed progressed to a motherboard failure during the time the phone was with Google. The district consumer commission ordered Google to pay ₹88,331 as compensation, along with ₹20,000 for distress and ₹3,000 in litigation costs. The company has 30 days to comply, or the amount will incur additional interest.",
  "summary": "Google has reportedly 30 days to comply with the order by a district consumer commission in Kasaragod. Failing to do so, the penalty amount will attract interest until full payment is made.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}