{
  "id": 6760923,
  "title": "NatWest hires former Ikea exec to lead customer experience and digital engagement",
  "url": "https://urgent.news/2026/09/11/natwest-hires-former-ikea-exec-to-lead-customer-experience-and",
  "topic": "finance",
  "section": "Finance & Markets",
  "published": "2026-09-11T13:46:36.000Z",
  "source": {
    "name": "Finextra",
    "slug": "finextra",
    "url": "https://www.finextra.com/newsarticle/48387/natwest-hires-former-ikea-exec-to-lead-customer-experience-and-digital-engagement"
  },
  "original_language": "en",
  "account": null,
  "summary": "NatWest has brought in banking outsider and Ikea executive Harsh Agarwal as manging director, customer experience and engagement.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}