{
  "id": 6556712,
  "title": "CSSPS deploys more personnel to ease delays at resolution centres",
  "url": "https://urgent.news/2026/09/10/cssps-deploys-more-personnel-to-ease-delays-at-resolution-centres",
  "topic": "world",
  "section": "World",
  "published": "2026-09-10T07:26:47.000Z",
  "source": {
    "name": "Adom Online",
    "slug": "adom-online",
    "url": "https://www.adomonline.com/cssps-deploys-more-personnel-to-ease-delays-at-resolution-centres/"
  },
  "original_language": "en",
  "account": "The Computerised School Selection and Placement System (CSSPS) has increased staffing at resolution centres nationwide due to long queues and delays in resolving parents' placement issues. Media Relations Officer Hashmin Mohammed revealed this on Joy FM’s Newsnight, stating that the decision was made following complaints about some centres struggling to attend to the high volume of parents seeking help. The additional personnel were deployed by the CSSPS coordinator and supported by ministry officials to address the delays more effectively.\n\nMohammed also announced the implementation of a decentralized system to streamline the process for parents to report their concerns. Resolution centres operate around the clock, issuing tickets to parents that allow them to track the status of their complaints. However, Mohammed acknowledged that the situation would not improve until the disparity between available vacancies and students' preferred schools is resolved.\n\nHe emphasized that while thousands of parents have had their issues addressed, he could not provide a specific number at the moment. Mohammed cautioned parents against resorting to paying money to individuals in an attempt to expedite the placement process, mentioning that reports of such practices had been brought to the attention of officials in the Ashanti Region.\n\nHe stressed that parents are not required to pay any official or third party for CSSPS placement services.",
  "summary": "The Computerised School Selection and Placement System (CSSPS) has deployed additional personnel to some resolution centres across the country following concerns over long queues and delays in addressing parents’ placement challenges. Speaking on Joy FM’s Newsnight, the Media Relations Officer at the Ministry of Education, Hashmin Mohammed, said the move was prompted by reports of some […]",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}