{
  "id": 6541581,
  "title": "Bali tour never conducted after payment; Kerala panel orders Rs 1.12 lakh payout",
  "url": "https://urgent.news/2026/09/10/bali-tour-never-conducted-after-payment-kerala-panel-orders-rs-1-12",
  "topic": "culture",
  "section": "Culture",
  "published": "2026-09-10T04:12:56.000Z",
  "source": {
    "name": "Times of India",
    "slug": "times-of-india",
    "url": "https://timesofindia.indiatimes.com/legal/news/bali-tour-never-conducted-after-payment-kerala-panel-orders-rs-1-12-lakh-payout/articleshow/133993041.cms"
  },
  "original_language": "en",
  "account": null,
  "summary": "A Kerala consumer commission ordered a travel agency to refund Rs 82,500. The agency failed to conduct a Bali tour booked by a customer. This failure constituted deficiency in service and unfair trade practice. The commission also awarded compensation for mental agony and litigation costs. The travel agency must pay the total amount within forty-five days.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}