{
  "id": 6500667,
  "title": "I Thought I Knew My Customers. One Phone Call Proved Me Wrong.",
  "url": "https://urgent.news/2026/09/09/i-thought-i-knew-my-customers-one-phone-call-proved-me-wrong",
  "topic": "business",
  "section": "Business",
  "published": "2026-09-09T17:00:00.000Z",
  "source": {
    "name": "Entrepreneur",
    "slug": "entrepreneur",
    "url": "https://www.entrepreneur.com/growing-a-business/how-1-customer-phone-call-helped-me-discover-a-new-market/505199"
  },
  "original_language": "en",
  "account": null,
  "summary": "One outlier order taught me that my real customers had been hiding in my own sales data the whole time.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}