{
  "id": 6400484,
  "title": "‘Works 24/7 to get things done’: All about Muse, Meta's new AI agent that can book travel, send emails and shop",
  "url": "https://urgent.news/2026/09/09/works-24-7-to-get-things-done-all-about-muse-metas-new-ai-agent-that",
  "topic": "ai",
  "section": "AI",
  "published": "2026-09-09T09:19:00.000Z",
  "source": {
    "name": "Hindustan Times - World News",
    "slug": "hindustan-times-world-news",
    "url": "https://www.hindustantimes.com/world-news/works-24-7-to-get-things-done-all-about-muse-metas-new-ai-agent-that-can-book-travel-send-emails-and-shop-101788942720072.html"
  },
  "original_language": "en",
  "account": "Meta has unveiled Muse, a personal AI agent aimed at automating tasks, achieving larger objectives, and offering recommendations on its own. Users can interact with Muse via its app or directly through WhatsApp, issuing instructions in a conversational manner. The agent is designed to operate continuously, assisting with tasks like emailing and booking travel, as well as tackling broader goals. Users articulate their desired outcomes, and Muse generates a tailored plan, manages time and resources, and persists in pursuit of the objective without user intervention.\n\nMuse can execute web browsing, fill out forms, and negotiate on behalf of users. For extended tasks, it can continue working even after the user closes the app, resuming when conditions change or approval is needed, such as prior to sending an email or completing a purchase. Meta emphasizes that Muse is intended to yield superior results with minimal effort, assisting with scenarios like selling a car for a higher price, reducing a bill, or adapting a training regimen to evolving life circumstances.\n\nFor purchases, Muse leverages Link, developed by Stripe, to finalize checkout. Muse is among the first AI agents under Link's purchase safeguards, which encompass coverage for damaged or lost items, price drop protection, no-fee returns, and an assurance of return for eligible purchases. Link's wallet for agents creates a one-time-use card, concealing users' actual card details while enabling Muse to make purchases across the web. Users can soon utilize Shop Pay as an alternative payment method, while 1Password integration is forthcoming to enable Muse to utilize existing logins.\n\nMuse is equipped to retain pertinent information and utilize it subsequently to suggest actions or take initiative, even if the detail was mentioned only once. For instance, it can convert a recipe reel saved on Instagram into a grocery list, propose a menu for a dinner party, and recall guests' dietary restrictions when sending invitations. Meta has fortified Muse with Muse Secure VM, a virtual machine specifically designed to house both the agent and user data. Muse operates on its own dedicated cloud computer, isolated from other agents. User data and credentials for connected services are safeguarded within this system. A separate Sentinel agent runs on the same machine but is kept distinct from Muse at the system level, preventing Muse from accessing the internet without Sentinel's approval. The agent seeks user approval for sensitive actions, such as sending emails or making purchases, and provides a complete audit trail of Muse's activities and plans. Users can decide which applications Muse connects to and the extent of access granted. For email, users can specify whether Muse can merely read messages or also send emails on their behalf, with the ability to modify or disconnect connected services at any time. Users also retain the option to exclude interactions from being utilized to train Meta's AI models. In the future, Meta intends to introduce Muse Confidential VM, which will encrypt the entire virtual machine, including user data and conversations with Muse, using a key exclusively held by the user, rendering Meta unable to access it. Meta views personal superintelligence as a transformative technology with Muse as an initial step towards agents increasingly handling tasks for people.",
  "summary": "Muse is available through the Muse app and directly on WhatsApp, and does not require users to have any technical expertise.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 3,
    "also_reported_by": [
      {
        "outlet": "SiliconANGLE",
        "title": "Meta debuts its ‘secure by design’ personal AI agent Muse",
        "url": "https://urgent.news/2026/09/09/meta-debuts-its-secure-by-design-personal-ai-agent-muse",
        "published": "2026-09-09T01:42:19.000Z"
      },
      {
        "outlet": "Business Insider",
        "title": "Mark Zuckerberg laid out what he uses Meta's new AI agent for — kid-friendly cake recipes and MMA advice",
        "url": "https://urgent.news/2026/09/09/mark-zuckerberg-laid-out-what-he-uses-metas-new-ai-agent-for-kid",
        "published": "2026-09-09T13:01:03.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}