{
  "id": 63990,
  "title": "Driving workplace change with AI capabilities and human skills",
  "url": "https://urgent.news/2026/08/03/driving-workplace-change-with-ai-capabilities-and-human-skills",
  "topic": "ai",
  "section": "AI",
  "published": "2026-08-03T01:19:10.000Z",
  "source": {
    "name": "Channel News Asia",
    "slug": "channel-news-asia",
    "url": "https://www.channelnewsasia.com/advertorial/driving-workplace-change-ai-capabilities-and-human-skills-6275076"
  },
  "original_language": "en",
  "account": "NTUC LearningHub, a trusted training partner for Singapore Aero Engine Services (SAESL), is helping employees leverage AI and design thinking to enhance processes and adapt to evolving business demands within the aerospace MRO industry. SAESL, a joint venture between Rolls-Royce Plc and SIA Engineering Company, provides engine overhaul and component repair services. The company's vice president of human resources, Ms. Rose Chew, emphasizes the importance of building a resilient and agile workforce that can effectively utilize AI technologies.\n\nChew explains that while AI can automate tasks and provide valuable insights, human skills are crucial in interpreting and applying those insights meaningfully. This includes critical thinking, problem-solving, and collaboration. To support this approach, SAESL partnered with NTUC LearningHub to offer courses on AI applications in industrial automation and design thinking fundamentals. The training provider has been a valuable collaborator for SAESL for over a decade, tailoring programs to the company's specific needs and ensuring practical, relevant, and immediately applicable learning experiences.\n\nThe training has empowered SAESL employees to take ownership of change, experiment with new ideas, and use digital tools to address operational challenges. This shift in mindset has fostered a culture of continuous improvement across the organization. SAESL's employees are now more confident in identifying ways to optimize processes, experiment with innovative solutions, and utilize data to make informed decisions. One example of this is the redesign of SAESL's workflow for course confirmation and attendance tracking, which improved accuracy, reduced repetitive tasks, and increased overall efficiency.\n\nLooking ahead, SAESL plans to continue investing in workforce training and development, focusing on Industry 4.0 skills such as AI literacy, digital automation, design thinking, and problem-solving. The company aims to nurture human competencies like leadership, creativity, communication, collaboration, and resilience to strengthen innovation and competitiveness in the rapidly evolving aerospace MRO sector. SAESL is also introducing AI-powered tools like askHR, askPlanning, and askProcurement to make information more accessible and is developing an AI-enabled skills transformation initiative to provide personalized learning pathways for employees.\n\nMs. Chew emphasizes the importance of strong partnerships with training providers like NTUC LearningHub in the company's capability-building efforts. As new technologies and business requirements emerge, SAESL remains committed to collaborating with NTUC LearningHub to equip its employees with Industry 4.0 competencies and skills that will support the company's long-term growth and competitiveness in the dynamic aerospace MRO industry.",
  "summary": "With NTUC LearningHub, Singapore Aero Engine Services is helping employees draw on AI and design thinking to improve processes and respond to changing business needs.",
  "key_points": [
    "NTUC LearningHub partners with SAESL to train employees on AI and design thinking.",
    "SAESL aims to build resilient workforce capable of utilizing AI technologies.",
    "Collaboration leads to improved efficiency and innovation in aerospace MRO industry."
  ],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}