{
  "id": 6309317,
  "title": "GES sets up help desk to resolve outstanding salary arrears for teachers",
  "url": "https://urgent.news/2026/09/08/ges-sets-up-help-desk-to-resolve-outstanding-salary-arrears-for",
  "topic": "world",
  "section": "World",
  "published": "2026-09-08T18:43:59.000Z",
  "source": {
    "name": "Adom Online",
    "slug": "adom-online",
    "url": "https://www.adomonline.com/ges-sets-up-help-desk-to-resolve-outstanding-salary-arrears-for-teachers/"
  },
  "original_language": "en",
  "account": "The Ghana Education Service (GES) has set up a Help Desk at its headquarters to address the issue of outstanding salary arrears for teachers. This development came after a petition was submitted by the Coalition of Unpaid Teachers, who represent teachers hired in 2024, concerning unpaid salaries and related issues. According to a statement from Daniel Fenyi, Head of Public Relations at GES, dated September 8, 2026, the management has processed the salaries and arrears due to the affected teachers. However, they acknowledged that some individual cases may require further verification and resolution.\n\nThe Help Desk was established to ensure a swift resolution of these outstanding cases and to assist the affected teachers with the necessary procedures. Teachers with unresolved concerns are directed to visit Room 305 at the GES Headquarters with relevant supporting documents, which will help management verify and address their cases. For those unable to visit the headquarters, they can contact the Help Desk via phone at 0201360786 or 0201360789 for assistance in submitting their details remotely.\n\nManagement emphasized that it remains committed to addressing all legitimate concerns promptly and safeguarding the welfare of the affected teachers.",
  "summary": "The Ghana Education Service (GES) has established a dedicated Help Desk at its headquarters to assist teachers with unresolved concerns over outstanding salary arrears. The move follows a petition submitted by the Coalition of Unpaid Teachers, representing some teachers recruited in 2024, regarding unpaid salaries, arrears and related matters. In a statement signed by Daniel […]",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 2,
    "also_reported_by": [
      {
        "outlet": "MyJoyOnline Ghana",
        "title": "GES establishes help desk to address salary arrears concerns of 2024-recruited teachers",
        "url": "https://urgent.news/2026/09/08/ges-establishes-help-desk-to-address-salary-arrears-concerns-of-2024",
        "published": "2026-09-08T17:46:34.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}