{
  "id": 605899,
  "title": "Build an SMS Support Agent with Follow-Up on Telnyx Edge Compute",
  "url": "https://urgent.news/2026/08/11/build-an-sms-support-agent-with-follow-up-on-telnyx-edge-compute",
  "topic": "tech",
  "section": "Tech",
  "published": "2026-08-11T21:51:10.000Z",
  "source": {
    "name": "Dev.to",
    "slug": "dev-to",
    "url": "https://dev.to/sonam_50a41a4ced7e6b4f3fa/build-an-sms-support-agent-with-follow-up-on-telnyx-edge-compute-2aei"
  },
  "original_language": "en",
  "account": null,
  "summary": "A lot of AI support demos stop after one reply. Customer asks a question. Model answers. Demo done. Real support usually needs a little more than that. You need message history, background processing, a way to send the reply, and sometimes a follow-up if the customer goes quiet. This example builds that flow as an SMS support agent on Telnyx Edge Compute. Code:…",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}