{
  "id": 5950581,
  "title": "They were getting closer to student-loan forgiveness. Then their progress was stripped away.",
  "url": "https://urgent.news/2026/09/06/they-were-getting-closer-to-student-loan-forgiveness-then-their",
  "topic": "finance",
  "section": "Finance & Markets",
  "published": "2026-09-06T09:01:01.000Z",
  "source": {
    "name": "Business Insider",
    "slug": "business-insider",
    "url": "https://www.businessinsider.com/student-loan-forgiveness-pslf-payments-lost-borrowers-trump-debt-relief-2026-9"
  },
  "original_language": "en",
  "account": "Student-loan borrowers were on the brink of receiving public service loan forgiveness (PSLF) when the federal government intervened, stripping away their hard-earned progress. Christina Quinones, a Texas school district worker, had spent nine years and 10 months pursuing PSLF, only to be notified that her 118 qualifying payments had been reduced to 98. This change added nearly two more years to her path to loan forgiveness. Ayelet Sheffey, a student debt reporter, explained that the recent changes to student-loan accounts were due to coding errors made under the Biden administration. The Department of Education attributed the coding errors to inaccurate payment counts for some borrowers. Quinones, feeling defeated, couldn't get a clear explanation from her servicer about why her payments were deemed ineligible. She is now holding off on making further payments until she receives clarity on her PSLF status. Jennifer Krabill, a Maryland resident who made 90 qualifying payments toward PSLF, also faced similar issues. Eight of her payments were deemed ineligible, adding another eight months to her loan repayment timeline. Krabill, feeling like her life has been \"hijacked for another eight months,\" expressed her frustration with the situation. Despite the criticism from borrower advocates, the Trump administration's move to rescind PSLF credits has left many borrowers feeling like their lives have been \"hijacked\" and financial futures are in jeopardy.",
  "summary": "The Trump administration removed some student-loan borrowers' payments toward Public Service Loan Forgiveness. It's throwing their futures into limbo.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}