{
  "id": 5539800,
  "title": "SG judge orders online retailer to pay S$4K to customer for suing her after she left negative Shopee review on their services",
  "url": "https://urgent.news/2026/09/04/sg-judge-orders-online-retailer-to-pay-s-4k-to-customer-for-suing-her",
  "topic": "world",
  "section": "World",
  "published": "2026-09-04T10:34:15.000Z",
  "source": {
    "name": "The Independent Singapore",
    "slug": "the-independent-singapore",
    "url": "https://theindependent.sg/sg-judge-orders-online-retailer-to-pay-s-4k-to-customer-for-suing-her-after-she-left-negative-shopee-review-on-their-services/"
  },
  "original_language": "en",
  "account": "A Singapore retailer, Asia Excel, has lost a defamation lawsuit against a customer who left a negative review about her experience purchasing a cooker hood on Shopee. The court ordered the appliance seller to pay the customer S$4,000 in legal costs. The judge ruled that the customer's review accurately reflected her experience and was about a matter of public interest in online shopping.",
  "summary": "The Singapore judge says online sellers must accept factual criticisms when customers share their buying experiences and ratings This article ( SG judge orders online retailer to pay S$4K to customer for suing her after she left negative Shopee review on their services ) first appeared on The Independent Singapore News .",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}