{
  "id": 5503688,
  "title": "Public cleanliness satisfaction falls to 91%; toilets and neighbourhood spaces see biggest declines: SMU survey",
  "url": "https://urgent.news/2026/09/04/public-cleanliness-satisfaction-falls-to-91-toilets-and-neighbourhood",
  "topic": "world",
  "section": "World",
  "published": "2026-09-04T06:00:14.000Z",
  "source": {
    "name": "Channel News Asia",
    "slug": "channel-news-asia",
    "url": "https://www.channelnewsasia.com/singapore/public-cleanliness-satisfaction-smu-survey-6360931"
  },
  "original_language": "en",
  "account": "The 2025 Public Cleanliness Satisfaction Survey, conducted by Singapore Management University, found that overall satisfaction with public cleanliness fell to 91 percent in 2025, down from 94 percent in 2023. Neighbourhood spaces saw the steepest decline, dropping from 93.3 percent to 87.4 percent, their lowest level since 2018. Void decks, corridors and lift lobbies recorded the largest decrease, with satisfaction falling 8.8 percentage points to 80.9 percent. Satisfaction with public toilets also fell sharply, from 83.7 percent to 75.5 percent, with coffee shop toilets experiencing the steepest decline at 12 percentage points to 48.3 percent. Despite these declines, 98.6 percent of respondents still agreed that keeping Singapore clean is a personal responsibility.",
  "summary": "More residents say they feel personally responsible for keeping shared spaces clean, even as satisfaction with public cleanliness fell across the areas surveyed.",
  "key_points": [
    "Public cleanliness satisfaction drops to 91% in 2025",
    "Neighbourhood spaces experience biggest decline to 87.4%",
    "Public toilets see sharpest drop to 75.5% satisfaction"
  ],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 2,
    "also_reported_by": [
      {
        "outlet": "CNA - Singapore",
        "title": "Public cleanliness satisfaction falls to 91%; toilets and neighbourhood spaces see biggest declines: SMU survey",
        "url": "https://urgent.news/2026/09/04/public-cleanliness-satisfaction-falls-to-91-toilets-and-neighbourhood-5504187",
        "published": "2026-09-04T06:00:14.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}