{
  "id": 5470245,
  "title": "Bhopal: Chief Secretary Ashok Barnwal Asks Senior Officers To Visit Distant Districts Under Jan Vishwas Campaign",
  "url": "https://urgent.news/2026/09/04/bhopal-chief-secretary-ashok-barnwal-asks-senior-officers-to-visit",
  "topic": "world",
  "section": "World",
  "published": "2026-09-04T02:00:00.000Z",
  "source": {
    "name": "Free Press Journal",
    "slug": "free-press-journal",
    "url": "https://www.freepressjournal.in/bhopal/bhopal-chief-secretary-ashok-barnwal-asks-senior-officers-to-visit-distant-districts-under-jan-vishwas-campaign"
  },
  "original_language": "en",
  "account": "Bhopal, Madhya Pradesh: Chief Secretary Ashok Barnwal has directed all senior officers to visit distant districts as part of the Jan Vishwas campaign to address people's complaints. Previously, there were accusations that senior officials were only visiting districts close to their hometowns during the campaign. At a review meeting at Mantralaya, Barnwal emphasized that pending complaints from the CM Helpline should be resolved promptly. He stressed the importance of senior officers engaging directly with complainants while addressing their issues. Additionally, Barnwal instructed officers to respond to Centre letters within a mandatory 15-day timeframe. He requested information for the upcoming CS conference and details about flagship schemes announced by the Chief Minister. It was reported that over 80% of CM Helpline complaints have been successfully resolved, with ongoing action on the remaining cases. On average, CM Helpline receives 55,000 calls daily and handles 15,000 complaints. The Lok Sewa Guarantee campaign has successfully addressed more than 8 lakh complaints. During the meeting, Barnwal gathered information on schemes implemented by various departments, including Panchayat, food and Civil Supplies, and women and child welfare. He also ordered the creation of a committee to prepare for the collectors conference and the Manthan programme.",
  "summary": "Bhopal (Madhya Pradesh): Chief Secretary Ashok Barnwal asked all senior officers to visit distant districts under Jan Vishwas campaign and solve the complaints of people. Earlier there were complaints that senior officers are visiting the nearest districts from their hometown under the campaign. Apart from this, CS instructed that pending complaints of the CM Helpline be resolved in a time-bound…",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}