{
  "id": 5420455,
  "title": "Fake Customer Care Call Costs Woman ₹2.96 Lakh In Indore",
  "url": "https://urgent.news/2026/09/03/fake-customer-care-call-costs-woman-2-96-lakh-in-indore",
  "topic": "world",
  "section": "World",
  "published": "2026-09-03T21:30:00.000Z",
  "source": {
    "name": "Free Press Journal",
    "slug": "free-press-journal",
    "url": "https://www.freepressjournal.in/indore/fake-customer-care-call-costs-woman-296-lakh-in-indore"
  },
  "original_language": "en",
  "account": "Indore (Madhya Pradesh): The case of a 70-year-old woman who lost Rs 2.96 lakh due to a fake customer care call has been reported in Indore. Rani Singh, an Amazon shopper, fell victim to a phone impersonation scam after repeatedly cancelling orders on the platform. In August, she searched online for an Amazon customer care number and called a number she found. The caller, claiming to be from Amazon, suggested there might be an issue with her credit card. He later initiated a WhatsApp video call, concealing his face and persuaded her to share her credit card details. Singh discovered unauthorized transactions totaling Rs 2,96,239, including four unauthorized credit card transactions, and filed a police complaint.",
  "summary": "Indore (Madhya Pradesh): Three people in the city lost more than Rs 3.9 lakh in separate cyber fraud cases involving fake customer care assistance, bogus investment tasks and phone impersonation. In one case, a 70-year-old woman lost Rs 2.96 lakh after searching online for a customer care number over repeated order cancellations. Rani Singh, who frequently shopped through the Amazon app, said…",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}