{
  "id": 5266569,
  "title": "Shopify's COO says her ideal employee is an 'X-shaped' person",
  "url": "https://urgent.news/2026/09/03/shopifys-coo-says-her-ideal-employee-is-an-x-shaped-person",
  "topic": "business",
  "section": "Business",
  "published": "2026-09-03T06:09:25.000Z",
  "source": {
    "name": "Business Insider",
    "slug": "business-insider",
    "url": "https://www.businessinsider.com/shopify-coo-says-ideal-employee-is-x-shaped-ai-person-2026-9"
  },
  "original_language": "en",
  "account": "Shopify's Chief Operating Officer, Jess Hertz, has revealed that the ideal employee for the AI era is an \"X-shaped\" individual. Unlike the traditional \"T-shaped\" person with broad capabilities and deep expertise in one area, the X-shaped employee possesses multiple spikes of expertise across various fields. Hertz explained that these employees can quickly absorb complex concepts, learn new skills, and excel in different areas, such as design. As AI becomes mandatory and used to measure performance, the role of X-shaped employees will become increasingly important in shaping team composition and productivity.",
  "summary": "She explained that these employees have \"multiple spikes of expertise\" — they can absorb complex concepts and become decent at new skills like design.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}