{
  "id": 5251964,
  "title": "ECG customers in Ketu South protest alleged overbilling, demand accurate bills",
  "url": "https://urgent.news/2026/09/03/ecg-customers-in-ketu-south-protest-alleged-overbilling-demand",
  "topic": "world",
  "section": "World",
  "published": "2026-09-03T04:40:00.000Z",
  "source": {
    "name": "MyJoyOnline Ghana",
    "slug": "myjoyonline-ghana",
    "url": "https://www.myjoyonline.com/ecg-customers-in-ketu-south-protest-alleged-overbilling-demand-accurate-bills-2/"
  },
  "original_language": "en",
  "account": "ECG customers in the Ketu South Municipality have taken to the streets, protesting alleged overbilling and inaccurate electricity bills. Led by Mr Edem Viglo and Mr. Napoleon Gbeti, the protesters demanded greater transparency and accuracy from the company. Clad in signs that read \"ECG, Give Us Accurate Bills!\" and \"THE MANAGER MUST GO!\", they expressed frustration over discrepancies in their bills and called for effective channels to address disputes. Mr Viglo and Mr Gbeti presented a petition to Madam Jatoe-Kaleo Christina, ECG's Customer Service Representative, who assured them their concerns would be addressed. The protest highlighted the importance of consumers in ECG's operations and urged the company to treat them with respect and provide timely responses to their complaints.",
  "summary": "Some customers of the Electricity Company of Ghana (ECG) from various communities in the Ketu South Municipality have protested on alleged overbilling and inaccurate electricity bills, demanding greater transparency and accuracy in the billing process.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 2,
    "also_reported_by": [
      {
        "outlet": "MyJoyOnline Ghana",
        "title": "ECG customers in Ketu South protest alleged overbilling, demand accurate bills",
        "url": "https://urgent.news/2026/09/02/ecg-customers-in-ketu-south-protest-alleged-overbilling-demand",
        "published": "2026-09-02T13:41:35.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}