{
  "id": 4810823,
  "title": "130 jobs on the line as Woolworths considers shifting customer care centre to Australia- union",
  "url": "https://urgent.news/2026/09/01/130-jobs-on-the-line-as-woolworths-considers-shifting-customer-care-4810823",
  "topic": "business",
  "section": "Business",
  "published": "2026-09-01T06:34:22.000Z",
  "source": {
    "name": "RNZ Business",
    "slug": "rnz-business",
    "url": "https://www.rnz.co.nz/news/business/1213114/130-jobs-on-the-line-as-woolworths-considers-shifting-customer-care-centre-to-australia-union"
  },
  "original_language": "en",
  "account": "Woolworths, the New Zealand supermarket giant, is reportedly considering relocating its customer care centre from New Zealand to Australia, which could result in the loss of around 130 jobs, according to union Workers First. The union spokesperson, Rudd Hughes, stated that the proposal would prioritize profit over people, as it would impact staff who are predominantly solo parents and would struggle to find comparable employment in Australia. The proposal, if approved, would be implemented by September 15. Woolworths New Zealand reported $8.49 billion in sales in the year to June, with earnings increasing from $150 million to $163 million.",
  "summary": "The Workers First union says the proposal prioritises profit over people and would have been \"crushing to hear\".",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 2,
    "also_reported_by": [
      {
        "outlet": "RNZ Business",
        "title": "130 jobs on the line as Woolworths considers shifting customer care centre to Australia",
        "url": "https://urgent.news/2026/09/01/130-jobs-on-the-line-as-woolworths-considers-shifting-customer-care",
        "published": "2026-09-01T06:34:22.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}