{
  "id": 481058,
  "title": "New Orleans Turned to AI to Field 911 Calls. Now Critics Say It May Miss Crucial Human Cues",
  "url": "https://urgent.news/2026/08/10/new-orleans-turned-to-ai-to-field-911-calls-now-critics-say-it-may",
  "topic": "ai",
  "section": "AI",
  "published": "2026-08-10T15:29:56.000Z",
  "source": {
    "name": "Inc.",
    "slug": "inc",
    "url": "https://www.inc.com/moses-jeanfrancois/new-orleans-turned-to-ai-to-field-911-calls-critics-say-it-may-miss-crucial-human-cues/91386285"
  },
  "original_language": "en",
  "account": null,
  "summary": "As 911 centers face staffing shortages and call surges, more of them are turning to AI to fill the gap. Not everyone is on board with the new technology.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}