{
  "id": 4791500,
  "title": "Clouddienst gestört: E-Mail-Störung bei Microsoft: Systeme laufen wieder an",
  "url": "https://urgent.news/2026/09/01/clouddienst-gestort-e-mail-storung-bei-microsoft-systeme-laufen",
  "topic": "business",
  "section": "Business",
  "published": "2026-09-01T05:05:51.000Z",
  "source": {
    "name": "Handelsblatt",
    "slug": "handelsblatt",
    "url": "https://www.handelsblatt.com/technik/it-internet/clouddienst-gestoert-e-mail-stoerung-bei-microsoft-systeme-laufen-wieder-an/100250953.html"
  },
  "original_language": "de",
  "account": "A widespread outage of Microsoft's email services has been resolved, according to the company. The affected systems are now running again and service is being restored to many users, according to Microsoft. The massive disruption on Monday evening crippled email traffic for millions of users around the world. Both corporate customers of Microsoft's Cloud suite, Microsoft 365, and private users of the Outlook email service were unable to log in or send and receive messages for hours. The issue was reported on platforms like Downdetector, with error messages surfacing for tens of thousands of people. Microsoft attributed the problem to an issue in the Exchange Online cloud infrastructure, caused by a fault in a central authentication and connection component that blocked access to the servers. The company's engineers began corrective measures and deployed targeted fixes overnight. Microsoft reported that telemetry data showed a clear recovery and regular traffic was gradually rerouted through the systems. However, some users were advised to wait for all backlogs in email delivery and synchronization to be fully processed worldwide.",
  "summary": "Ein Fehler in der Cloud-Infrastruktur von Exchange Online legte weltweit den E-Mail-Verkehr der Microsoft-Systeme lahm. Die Systeme erholen sich – doch nicht alle Nutzer sind schon wieder online.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 2,
    "also_reported_by": [
      {
        "outlet": "Handelsblatt",
        "title": "Cloud service disrupted: Global disruption at Microsoft Outlook paralyzes email",
        "url": "https://urgent.news/2026/08/31/clouddienst-gestort-weltweite-storung-bei-microsoft-outlook-legt-e",
        "published": "2026-08-31T20:38:08.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}