{
  "id": 4700693,
  "title": "Microsoft Outlook and OpenAI's ChatGPT Work are experiencing user outages",
  "url": "https://urgent.news/2026/08/31/microsoft-outlook-and-openais-chatgpt-work-are-experiencing-user-4700693",
  "topic": "ai",
  "section": "AI",
  "published": "2026-08-31T19:31:07.000Z",
  "source": {
    "name": "CNBC World",
    "slug": "cnbc-world",
    "url": "https://www.cnbc.com/2026/08/31/microsoft-outlook-and-openais-chatgpt-work-experience-outages-.html"
  },
  "original_language": "en",
  "account": null,
  "summary": "OpenAI's ChatGPT Work offering was down for some users on Monday, and Microsoft said it was having issues with Exchange Online.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 5,
    "also_reported_by": [
      {
        "outlet": "ZDNet",
        "title": "5 ways I actually use ChatGPT Work in my small business to save time and money",
        "url": "https://urgent.news/2026/08/31/5-ways-i-actually-use-chatgpt-work-in-my-small-business-to-save-time",
        "published": "2026-08-31T11:48:00.000Z"
      },
      {
        "outlet": "Quartz",
        "title": "OpenAI's ChatGPT advertising business posted $1 billion in annualized revenue",
        "url": "https://urgent.news/2026/08/31/openais-chatgpt-advertising-business-posted-1-billion-in-annualized",
        "published": "2026-08-31T13:31:36.000Z"
      },
      {
        "outlet": "Economic Times Tech",
        "title": "OpenAI says Indian advertisers to get direct access to ChatGPT Ads as ad business hits $1 billion ARR",
        "url": "https://urgent.news/2026/08/31/openai-says-indian-advertisers-to-get-direct-access-to-chatgpt-ads-as",
        "published": "2026-08-31T15:25:05.000Z"
      },
      {
        "outlet": "CNBC Technology",
        "title": "Microsoft Outlook and OpenAI's ChatGPT Work are experiencing user outages",
        "url": "https://urgent.news/2026/08/31/microsoft-outlook-and-openais-chatgpt-work-are-experiencing-user",
        "published": "2026-08-31T19:31:07.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}