{
  "id": 4644184,
  "title": "5 ways I actually use ChatGPT Work in my small business to save time and money",
  "url": "https://urgent.news/2026/08/31/5-ways-i-actually-use-chatgpt-work-in-my-small-business-to-save-time",
  "topic": "ai",
  "section": "AI",
  "published": "2026-08-31T11:48:00.000Z",
  "source": {
    "name": "ZDNet",
    "slug": "zdnet",
    "url": "https://www.zdnet.com/article/chatgpt-work-small-business-use-cases/"
  },
  "original_language": "en",
  "account": "I use ChatGPT Work to scan email for email support purposes. Initially, connecting Gmail to ChatGPT Work was a concern, but I eventually found a secure way to enable the connection for specific tasks and disable it afterward. This method allows me to find conversational history and saves me time. However, I often need to adjust the prompts to ensure the AI captures relevant information from the emails.",
  "summary": "From scanning Gmail to catching ugly loan terms, ChatGPT Work has become my practical small-business assistant. Here's how agentic AI delivers real productivity gains for me.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}