{
  "id": 4595553,
  "title": "Zomato layoffs: 250 jobs cut as company shuts customer support centre in Hyderabad",
  "url": "https://urgent.news/2026/08/31/zomato-layoffs-250-jobs-cut-as-company-shuts-customer-support-centre",
  "topic": "culture",
  "section": "Culture",
  "published": "2026-08-31T06:41:10.000Z",
  "source": {
    "name": "Times of India",
    "slug": "times-of-india",
    "url": "https://timesofindia.indiatimes.com/technology/tech-news/zomato-layoffs-250-jobs-cut-as-company-shuts-customer-support-centre-in-hyderabad/articleshow/133644813.cms"
  },
  "original_language": "en",
  "account": null,
  "summary": "Zomato has made the decision to shut down its customer support operations in Hyderabad, impacting around 250 employees. Those affected will receive their salaries and severance packages, along with continued medical benefits. This transition aims to centralize support services at the Gurugram headquarters, reflecting broader outsourcing trends in the industry.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}