{
  "id": 456646,
  "title": "Swaminathan J: Strengthening customer grievance redress - the role of the internal ombudsman",
  "url": "https://urgent.news/2026/08/10/swaminathan-j-strengthening-customer-grievance-redress-the-role-of",
  "topic": "finance",
  "section": "Finance & Markets",
  "published": "2026-08-10T08:23:00.000Z",
  "source": {
    "name": "BIS Central Bank Speeches",
    "slug": "bis-central-bank-speeches",
    "url": "https://www.bis.org/review/r260805e.htm"
  },
  "original_language": "en",
  "account": null,
  "summary": "Keynote address by Mr Swaminathan J, Deputy Governor of the Reserve Bank of India, at the Internal Ombudsman Conference, organised by the Reserve Bank of India, Mumbai, 13 July 2026.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}