{
  "id": 4131506,
  "title": "Zoom (ZM) Grew Enterprise Revenue 7.8% but Online Revenue Only 0.6%. Can AI Restore Broader Growth?",
  "url": "https://urgent.news/2026/08/28/zoom-zm-grew-enterprise-revenue-7-8-but-online-revenue-only-0-6-can",
  "topic": "ai",
  "section": "AI",
  "published": "2026-08-28T02:48:41.000Z",
  "source": {
    "name": "Yahoo Finance",
    "slug": "yahoo-finance",
    "url": "https://finance.yahoo.com/technology/ai/articles/zoom-zm-grew-enterprise-revenue-024841961.html"
  },
  "original_language": "en",
  "account": "Zoom Communications (NASDAQ:ZM) disclosed a 4.9% increase in fiscal second-quarter 2027 revenue to $1.28 billion, driven predominantly by enterprise growth. Enterprise revenue surged 7.8% to $787.5 million, marking its strongest growth in three years, accounting for nearly 95% of the 60 million dollar year-over-year increase. Online revenue, however, grew modestly by 0.6% to $489.7 million, showing little progress despite the company's expanding AI offerings. Enterprise net-dollar expansion reached 99%, slightly up from 98% a year earlier, yet actual ARR from comparable Enterprise cohorts remained about 1% below their 12-month-old levels. Zoom's AI-first Customer Experience portfolio grew at a high-double-digit rate, with its customer count up 256% year-over-year, but this metric doesn't directly correlate to increased customer spending. The company did not quantify AI's contribution to enterprise revenue growth or provide context on AI adoption percentages. Total cash reserves stood at $7.2 billion, enabling potential investments and acquisitions. Despite the positive enterprise growth, the mixed profit and cash-flow trends, coupled with the reported flat online revenue growth, suggest broader challenges that need to be addressed for Zoom to achieve sustained growth.",
  "summary": null,
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}