{
  "id": 4099243,
  "title": "Prefectures in Japan's Chugoku region look to curb rampant customer harassment",
  "url": "https://urgent.news/2026/08/29/prefectures-in-japans-chugoku-region-look-to-curb-rampant-customer",
  "topic": "business",
  "section": "Business",
  "published": "2026-08-29T04:00:10.000Z",
  "source": {
    "name": "The Mainichi",
    "slug": "the-mainichi",
    "url": "https://mainichi.jp/english/articles/20260826/p2a/00m/0na/002000c"
  },
  "original_language": "en",
  "account": null,
  "summary": "Prefectures in Japan's Chugoku region are taking steps to address the issue of customer harassment in the workplace, as a revised labor policy law requiring employers to take measures to prevent such harassment takes effect in October. The Hiroshima Prefectural Government has set out a basic policy on dealing with customer harassment, following a staff survey that found nearly 30% of its employees had been victimized. The policy emphasizes the prefecture's commitment to responding firmly to customer harassment in order to carry out administrative services smoothly. Similar surveys have been conducted in Okayama and Shimane prefectures, with a focus on understanding the prevalence of the issue and drafting policies to address it.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}