{
  "id": 3853389,
  "title": "Going on leave? Don’t botch your out-of-office reply",
  "url": "https://urgent.news/2026/08/28/going-on-leave-dont-botch-your-out-of-office-reply",
  "topic": "world",
  "section": "World",
  "published": "2026-08-28T00:00:00.000Z",
  "source": {
    "name": "Free Malaysia Today",
    "slug": "free-malaysia-today",
    "url": "https://www.freemalaysiatoday.com/category/leisure/2026/08/28/going-on-leave-dont-botch-your-out-of-office-reply"
  },
  "original_language": "en",
  "account": "Out-of-office replies can help manage expectations and facilitate a smoother transition back into the workplace after a break. Crafting the perfect message can be a delicate balancing act, as it must provide crucial information while also maintaining professionalism. Here are some key tips to ensure your out-of-office reply is effective.\n\nFirstly, it is essential to state when you will return and include an alternative contact if available. This prevents confusion and ensures someone is available to address urgent matters during your absence. Providing this information proactively can help reduce the number of follow-up inquiries.\n\nSecondly, it is generally best to keep personal details to a minimum. While it may be tempting to share exciting vacation plans, such specifics are not necessary and can seem unprofessional. Focusing on the practical aspects of your availability is more beneficial for both colleagues and clients.\n\nHumor is generally not recommended in official out-of-office messages. While a light touch can work in some informal settings, it is difficult to predict how recipients will interpret such content, particularly when interacting with clients. Saving jokes for more casual conversations is advisable.\n\nClarity on email access is crucial. Clearly stating whether you will check emails during your break or not helps set expectations and prevents unnecessary follow-ups. If you intend to check emails occasionally, be specific about the frequency. Conversely, if you plan to be completely disconnected, stating this explicitly can prevent unwanted contact.\n\nReturning from leave, it is important to manage expectations regarding your inbox. Returning with an overfull inbox can be overwhelming, so it is reasonable to inform contacts that responses may take a few days. This sets realistic expectations and avoids unnecessary pressure on yourself during the transition back to work.\n\nLastly, double-check all details in your out-of-office message before activating it. Verify the return date, colleague covering for you, and contact information. Ensuring accuracy in these details can prevent miscommunication and streamline the handover process.\n\nIn essence, an effective out-of-office reply is a simple tool that conveys important information without adding unnecessary complexity. By following these guidelines, you can ensure a seamless transition during your time away from the office.",
  "summary": "Before switching off for that long-awaited break, spare a thought for the automatic email you leave behind.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 2,
    "also_reported_by": [
      {
        "outlet": "Free Malaysia Today",
        "title": "Going on leave? Don’t botch your out-of-office reply",
        "url": "https://urgent.news/2026/08/28/going-on-leave-dont-botch-your-out-of-office-reply-3853879",
        "published": "2026-08-28T00:00:00.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}