{
  "id": 3521450,
  "title": "Asus customer says $10,000 ROG anniversary bundle order was canceled, forcing them to pay $500 more",
  "url": "https://urgent.news/2026/08/26/asus-customer-says-10-000-rog-anniversary-bundle-order-was-canceled",
  "topic": "tech",
  "section": "Tech",
  "published": "2026-08-26T14:01:00.000Z",
  "source": {
    "name": "TechSpot",
    "slug": "techspot",
    "url": "https://www.techspot.com/news/113621-asus-customer-10000-rog-anniversary-bundle-order-canceled.html"
  },
  "original_language": "en",
  "account": "An Asus customer, going by the username \"Trying-to-buildpc\" on Reddit, claims their $10,000 ROG 20th Anniversary Bundle order was mysteriously canceled, forcing them to pay an extra $500. The bundle, which includes the ROG Astral GeForce RTX 5090 Edition 20 graphics card, motherboard, cooler, power supply, and chassis, was originally priced at $10,350. The customer placed the order on the first day it was available, hoping to secure the deal before any price hikes. However, on the estimated shipping date of August 7, Asus generated tracking numbers for the bundle but canceled the shipments the following day. The customer and their friends, all of whom received the same notification, were left confused. They had already submitted their credit-card information for the bundle, leading them to believe Asus had scrapped their orders. Most of the friends were later charged and received their packages weeks later, but \"Trying-to-buildpc\" did not receive any updates from Asus. After reaching out to the company, Asus stated that their case was still under review. The customer was left to purchase the bundle again, paying the higher price of $10,849.96. Asus' reputation among gamers has not been stellar, with previous controversies surrounding its Return Merchandise Authorization (RMA) policies and BIOS updates. In 2024, Gamers Nexus accused Asus of scamming them, leading to an apology. The previous year, Asus faced backlash for warning that beta BIOS updates could void warranties, only to reverse course following public pressure.",
  "summary": "According to Trying-to-buildpc, they preordered the ROG 20th Edition Component Bundle, which contains a ROG Astral GeForce RTX 5090 Edition 20, ROG Crosshair X870E Edition 20 motherboard, ROG Ryujin 360 Edition 20 liquid cooler, ROG Thor 3000W Titanium III Edition 20 power supply, and ROG GR20 Edition 20 chassis. With... Read Entire Article",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 2,
    "also_reported_by": [
      {
        "outlet": "Tom's Hardware",
        "title": "Get 16GB of DDR5 RAM for $70 and start your AM5 gaming rig with this bundle — $568 for Ryzen 7 7700X3D, 16GB G.Skill DDR5 RAM, Asus TUF B650-E motherboard, and free AIO",
        "url": "https://urgent.news/2026/08/25/get-16gb-of-ddr5-ram-for-70-and-start-your-am5-gaming-rig-with-this",
        "published": "2026-08-25T15:59:08.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}