{
  "id": 323986,
  "title": "Hospitality recruitment app Supp calls gig-workers contractors. Some users say it leads to casual work without entitlements",
  "url": "https://urgent.news/2026/08/08/hospitality-recruitment-app-supp-calls-gig-workers-contractors-some",
  "topic": "tech",
  "section": "Tech",
  "published": "2026-08-08T20:00:06.000Z",
  "source": {
    "name": "The Guardian",
    "slug": "the-guardian",
    "url": "https://www.theguardian.com/business/2026/aug/09/hospitality-recruitment-app-supp-gig-workers-contractors-casual-work-entitlements-ntwnfb"
  },
  "original_language": "en",
  "account": null,
  "summary": "The Guardian has reported concerns that Australian hospitality gig-work app Supp may be causing issues for workers by classifying them as independent contractors, potentially denying them entitlements such as superannuation. Supp, launched in Melbourne in 2017 by the owners of Lune Croissanterie, Kate and Cameron Reid, functions as a jobs marketplace for the hospitality industry, allowing businesses to advertise shifts and workers to secure ad-hoc employment at hourly rates. However, workers' rights experts have raised \"alarm bells\" over the app, stating that it may lead to casual work without proper entitlements.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}