{
  "id": 3133481,
  "title": "Your Pixel 11 Pro just got its own AI tech support agent",
  "url": "https://urgent.news/2026/08/24/your-pixel-11-pro-just-got-its-own-ai-tech-support-agent",
  "topic": "ai",
  "section": "AI",
  "published": "2026-08-24T22:58:38.000Z",
  "source": {
    "name": "Digital Trends",
    "slug": "digital-trends",
    "url": "https://www.digitaltrends.com/phones/your-pixel-11-pro-just-got-its-own-ai-tech-support-agent/"
  },
  "original_language": "en",
  "account": "Owners of the Pixel 11 Pro using the latest Gemini beta version have discovered a new feature in the app that promises to provide AI-powered device support. The new tool, labeled \"Device help,\" can be accessed through the plus menu or overlay. A \"Labs\" label suggests that Google is still testing the feature.\n\nOnce activated, the Device Help Agent can adjust settings for dark theme, brightness, and Do Not Disturb. It can also troubleshoot Wi-Fi, Bluetooth, or battery drain, break down storage and battery usage, and audit app permissions. The tool even provides step-by-step instructions for Pixel-specific features and gestures.\n\nUnderneath the surface, the Device Help tool is built on Google's existing Device Assistance app, previously known as Utilities. This app is now integrated into Gemini's conversational interface instead of being a standalone utility. Currently, the feature is exclusive to Pixel 11 Pro users and is available through the Google app beta version 17.52. It is not yet available for older Pixel phones or the baseline Pixel 11.\n\nSince the feature is in the testing phase, it is advisable to consider it as an early trial rather than a widespread rollout. Google has a history of testing features on specific devices before expanding their availability. Apple has already integrated an AI shopping assistant into some iPhones' web browsers, but the rollout is limited and not yet announced formally. Meanwhile, Samsung and Corning are reportedly developing a scratch-resistant, self-healing coating for the Galaxy S27 Ultra display.",
  "summary": "A new Labs feature called Device help is turning Gemini on the Pixel 11 Pro into a conversational troubleshooting tool for settings, battery, and storage.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}