{
  "id": 3049913,
  "title": "How patients write portal messages may affect whether doctors respond",
  "url": "https://urgent.news/2026/08/24/how-patients-write-portal-messages-may-affect-whether-doctors-respond",
  "topic": "health",
  "section": "Health & Medicine",
  "published": "2026-08-24T15:00:07.000Z",
  "source": {
    "name": "Medical Xpress",
    "slug": "medical-xpress",
    "url": "https://medicalxpress.com/news/2026-08-patients-portal-messages-affect-doctors.html"
  },
  "original_language": "en",
  "account": null,
  "summary": "Portal messages have become a routine way for patients to communicate with their health care teams. But a new study from Columbia University Mailman School of Public Health suggests that how patients write those messages can play a key role in whether—and by whom—they receive a response. The findings are published in JAMA Network Open.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}