{
  "id": 3027393,
  "title": "Why I Couldn't Access My Own Site (But My Phone Could): A Cloudways Auto-Ban Story",
  "url": "https://urgent.news/2026/08/24/why-i-couldnt-access-my-own-site-but-my-phone-could-a-cloudways-auto",
  "topic": "tech",
  "section": "Tech",
  "published": "2026-08-24T13:12:24.000Z",
  "source": {
    "name": "Dev.to",
    "slug": "dev-to",
    "url": "https://dev.to/highcenburg/why-i-couldnt-access-my-own-site-but-my-phone-could-a-cloudways-auto-ban-story-1f2l"
  },
  "original_language": "en",
  "account": "The writer encountered an issue where they could not access their own website, despite the site loading perfectly fine on their phone using the same Wi-Fi connection. This led them to investigate the problem more thoroughly. Upon checking their website's hosting provider, Cloudways, it was revealed that their IP address had been automatically banned due to a CAPTCHA failure. The issue was not related to their laptop, router, or ISP connection as initially suspected. The writer discovered this by testing their connection from a different network. The root cause of the problem was that Cloudways' automated bot protection feature had inadvertently banned their IP address for a week. This incident highlights the importance of verifying the path through which internet traffic is routed and the potential consequences of automated security measures on managed hosting platforms.",
  "summary": "I sat down to work on Rev6 and couldn't load the site. Not a slow load, not an SSL warning — nothing. The browser just spun until it gave up. My first assumption was the usual suspect: the server was down. Then I checked my phone, on the same Wi-Fi. Rev6 loaded instantly. That one detail sent me down a much longer rabbit hole than I expected — and the actual cause had nothing to do with my…",
  "key_points": [
    "Writer couldn't access website from laptop despite phone access",
    "Cloudways auto-ban triggered due to CAPTCHA failure",
    "Issue resolved by testing connection from different network"
  ],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}