{
  "id": 2914849,
  "title": "Ask what AI can do for you, not what it will do to you: DBS HR chief",
  "url": "https://urgent.news/2026/08/24/ask-what-ai-can-do-for-you-not-what-it-will-do-to-you-dbs-hr-chief",
  "topic": "ai",
  "section": "AI",
  "published": "2026-08-24T01:30:00.000Z",
  "source": {
    "name": "Straits Times Business",
    "slug": "straits-times-business",
    "url": "https://www.straitstimes.com/business/ask-what-ai-can-do-for-you-not-what-it-will-do-to-you-dbs-human-resources-chief"
  },
  "original_language": "en",
  "account": "DBS Bank's Human Resources Chief, Lee Yan Hong, believes artificial intelligence can be a leader, not a crisis. Having witnessed the 2008 global financial crisis and the Covid-19 pandemic, Lee finds AI to be a manageable challenge and an opportunity for growth. She emphasizes that AI is a tool that can compensate for cognitive limitations, aiding in faster pattern recognition and synthesis. DBS' AI momentum stems from a digital transformation journey that began in 2014. In 2023, the bank quickly adopted generative AI, providing tools like DBS GPT and Microsoft Copilot. This encouraged broad-based use across DBS' 19 markets, with over 70% of employees now using AI tools. Lee notes that AI has reduced repetitive tasks, allowing employees to recharge and return with better ideas. However, concerns about AI reducing resume screening to a game of numbers persist. DBS has opted to use AI for resume-screening in practical situations, such as in India, where a single job posting can attract from 10,000 to 100,000 applications. GenAI is allowed for writing and coding tests, but hiring remains a human process. DBS is also focused on creating roles to grow the bank and keep it safe, with about 10% more new hires in Singapore compared to 2025, potentially reversing a recent decline. Moreover, DBS promotes internal mobility, allowing staff to move into various roles within the growing wealth management business.",
  "summary": "Lee said the number of new hires in Singapore is up about 10 per cent so far in 2026.",
  "key_points": [
    "AI is a tool to overcome cognitive limitations, not a crisis",
    "DBS adopted generative AI in 2023, with 70% of employees using AI tools",
    "AI reduces repetitive tasks, allowing better ideas from employees"
  ],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}