{
  "id": 250954,
  "title": "CEO Brian Chesky says a service solving one of the more annoying parts of Airbnb stays is a 'sleeper hit'",
  "url": "https://urgent.news/2026/08/07/ceo-brian-chesky-says-a-service-solving-one-of-the-more-annoying",
  "topic": "culture",
  "section": "Culture",
  "published": "2026-08-07T04:01:01.000Z",
  "source": {
    "name": "Business Insider",
    "slug": "business-insider",
    "url": "https://www.businessinsider.com/brian-chesky-luggage-storage-airbnb-services-sleeper-hit-2026-8"
  },
  "original_language": "en",
  "account": "Airbnb CEO Brian Chesky revealed that one of the company's new services, luggage storage, has been a surprising hit with guests. This service, offered in partnership with Bounce, helps Airbnb users find locations to store their bags before or after check-in. Chesky acknowledged that the launch of luggage storage and rental cars were unexpected, but they have turned out to be revenue drivers for the platform. He also mentioned that the average car rental lasts longer than the average Airbnb stay, contributing to the success of these services. Chesky believes these added services make users more likely to book a home or hotel through Airbnb, leading to a pipeline of more services in the future. Airbnb's earnings beat on Thursday contributed to a 10% jump in the stock price during after-hours trading.",
  "summary": "Airbnb CEO Brian Chesky said luggage storage has been a surprise hit in its new experiences and services offerings.",
  "key_points": [
    "Luggage storage service a 'sleeper hit' for Airbnb guests",
    "Partnership with Bounce facilitates bag storage before/after check-in",
    "Car rentals outlast average Airbnb stays, boosting revenue"
  ],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}