{
  "id": 2093896,
  "title": "SEB snur: Lar kunder beholde bonuspoeng",
  "url": "https://urgent.news/2026/08/20/seb-snur-lar-kunder-beholde-bonuspoeng",
  "topic": "finance",
  "section": "Finance & Markets",
  "published": "2026-08-20T07:36:30.000Z",
  "source": {
    "name": "E24 Norway",
    "slug": "e24-norway",
    "url": "https://e24.no/boers-og-finans/i/V6a461/seb-snur-lar-kunder-beholde-bonuspoeng"
  },
  "original_language": "en",
  "account": "SAS Eurobonus Mastercard holders at Swedish bank SEB received extra bonus points for purchases made in foreign currency in July through a special campaign. However, customers were later informed that these bonus points were awarded incorrectly. SEB Kort announced on Thursday that customers will still retain the bonus points. According to Tomm Fredrik Olsen, head of SEB Kort in Norway, the bank made an error and does not intend for it to affect its customers. Despite there not being any announcements of a bonus point campaign, Olsen explained that many customers had concluded they were receiving extra points and had been saving up for them. After a review, SEB concluded that customers received more bonus points during the period of July 1st to July 14th than were originally intended. Olsen emphasized that SEB does not wish to inconvenience its customers and wants them to trust the communication from SEB Kort. The error was discovered on July 14th, and customers were notified about it through the app, according to SEB Kort.",
  "summary": "Kunder får til tross for Eurobonus-feilen beholde bonuspoengene sine.…",
  "key_points": [
    "SEB awarded extra bonus points to Eurobonus Mastercard holders in July.",
    "SEB discovered error on July 14th, customers retained bonus points.",
    "SEB aims to maintain customer trust after bonus point mistake."
  ],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}