{
  "id": 2056288,
  "title": "Cell phone delivery scam continues to defraud Canadians",
  "url": "https://urgent.news/2026/08/20/cell-phone-delivery-scam-continues-to-defraud-canadians",
  "topic": "world",
  "section": "World",
  "published": "2026-08-20T02:01:20.000Z",
  "source": {
    "name": "Global News",
    "slug": "global-news",
    "url": "https://globalnews.ca/news/12027536/cell-phone-delivery-scam-continues-defraud-canadians/"
  },
  "original_language": "en",
  "account": "The cell phone delivery scam continues to defraud Canadians, according to the Canadian Anti-Fraud Centre. In the first six months of 2026, over 17 million dollars in reported losses to service fraud have been reported. The scam involves fraudsters impersonating telecom providers and convincing victims to send their devices back for upgrades or replacements. One Canadian resident, Jeannie Moss, from British Columbia, has fallen victim to the scam twice. In her first experience, Moss received a call from what she believed to be a Rogers representative offering a promo to upgrade her mobile device. She provided her driver’s license to confirm the order, and the device was delivered in the wrong colour. Moss was then instructed to courier the device back, only to receive two more devices in subsequent packages. She believes she was instructed to send the phones back to Rogers. Despite contacting Rogers for help, Moss received little support and experienced constant roadblocks in getting answers. Furthermore, Moss discovered that someone took out a loan in her name and owed over $2,500 to a buy now pay later lending company called Affirm. Affirm later confirmed that Moss wouldn't be held responsible for the loan. In a statement, Rogers acknowledged that they are continually updating their processes and warning customers about return scams. However, Moss still owes Rogers thousands of dollars for two devices that were fraudulently delivered to her.",
  "summary": "B.C. resident Jeannie Moss says she owes Rogers over $4,000 after being scammed. “They had my phone number, my address, everything,” Moss told Consumer Matters.",
  "key_points": [
    "Cell phone delivery scam defrauds Canadians, losing over $17 million in 6 months of 2026",
    "Fraudsters impersonate telecom providers, instruct victims to send devices back for upgrades",
    "Jeannie Moss from British Columbia victimized twice, owes Rogers $2,500 for fraudulent devices"
  ],
  "editors_take": "The ongoing cell phone delivery scam highlights the vulnerability of Canadians to service fraud, with victims facing significant financial losses and difficulties in obtaining support from telecom providers.",
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}