{
  "id": 19993820,
  "title": "Workday outage disrupts thousands of businesses worldwide: Walmart, Target workers face payroll and HR access issues",
  "url": "https://urgent.news/2026/11/14/workday-outage-disrupts-thousands-of-businesses-worldwide-walmart",
  "topic": "world",
  "section": "World",
  "published": "2026-11-14T14:34:54.000Z",
  "source": {
    "name": "Hindustan Times - World News",
    "slug": "hindustan-times-world-news",
    "url": "https://www.hindustantimes.com/world-news/us-news/workday-outage-disrupts-11-500-businesses-worldwide-walmart-target-workers-face-payroll-and-hr-access-issues-101794666114407.html"
  },
  "original_language": "en",
  "account": "Workday, a leading provider of human resources and payroll software, experienced a significant technical failure on Friday, November 13, disrupting critical workplace services for thousands of businesses globally. Employees at affected organizations were unable to access essential HR functions, such as checking salary information, recording hours, requesting leave and completing benefits paperwork. The incident, which raised concerns among employees and employers alike, underscored the critical reliance on centralized digital infrastructure in modern workplaces. Workday, used by over 11,500 organizations, is utilized across various industries, including retail, banking, technology, healthcare, education, and government. Notable customers include Walmart, Target, General Electric, Morgan Stanley, Netflix, Southwest Airlines, Salesforce, Charles Schwab, and Nasdaq. Government institutions such as Seattle, Dallas, and Philadelphia also relied on the platform. While the company reported that the disruption affected some customers, it did not specify the exact number of businesses or employees impacted. Workday discovered the issue during testing of its backup systems and placed some systems into maintenance mode while investigating. As of the report, a definitive timeline for restoration was not provided, leaving employees and organizations waiting for updates and alternative arrangements for time-sensitive administrative tasks.",
  "summary": "A technical failure at Workday left customers like Walmart and Target unable to access payroll, timekeeping, leave requests, benefits and other HR functions.",
  "key_points": [
    "Workday outage disrupts HR and payroll access for thousands of businesses globally",
    "Notable customers include Walmart, Target, and General Electric",
    "Workday investigating issue after detecting it during backup systems testing"
  ],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}