{
  "id": 19977648,
  "title": "Microsoft says global outage fully resolved after disrupting services in over 70 countries",
  "url": "https://urgent.news/2026/11/14/microsoft-says-global-outage-fully-resolved-after-disrupting-services",
  "topic": "world",
  "section": "World",
  "published": "2026-11-14T12:04:20.000Z",
  "source": {
    "name": "Gulf News",
    "slug": "gulf-news",
    "url": "https://gulfnews.com/technology/companies/microsoft-says-global-outage-fully-resolved-after-disrupting-services-in-over-70-countries-1.500747167"
  },
  "original_language": "en",
  "account": "Microsoft announced on Saturday that the global outage it experienced earlier in the week had been fully resolved. The company confirmed that services, including Microsoft 365 apps such as Outlook, Teams, and Copilot, had been restored to all impacted customers and regions. The outage, which lasted for several hours, caused significant disruption across 70 countries and territories, affecting governments, healthcare services, businesses, airlines, and banks. Notable incidents included a trial being halted in Manchester due to delays, government agencies in various countries experiencing email communication issues, and disruptions to pharmacy services. Microsoft attributed the incident to a technical issue arising during a network capacity upgrade, which was not related to cyber or artificial intelligence agents. The company apologized for the disruption and emphasized that it had taken steps to prevent such occurrences in the future.",
  "summary": "Microsoft says services fully restored after hourslong global outage",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 7,
    "also_reported_by": [
      {
        "outlet": "Ars Technica",
        "title": "Microsoft blames failed server health checks—not hackers—for global outage",
        "url": "https://urgent.news/2026/11/13/microsoft-blames-failed-server-health-checks-not-hackers-for-global",
        "published": "2026-11-13T15:26:53.000Z"
      },
      {
        "outlet": "Computerworld",
        "title": "Microsoft 365 services slowly come back online after global outage",
        "url": "https://urgent.news/2026/11/13/microsoft-365-services-slowly-come-back-online-after-global-outage",
        "published": "2026-11-13T20:35:41.000Z"
      },
      {
        "outlet": "Dev.to",
        "title": "Microsoft services almost restored after 24 hours of outage",
        "url": "https://urgent.news/2026/11/14/microsoft-services-almost-restored-after-24-hours-of-outage",
        "published": "2026-11-14T05:45:09.000Z"
      },
      {
        "outlet": "Techmeme",
        "title": "Microsoft says all Microsoft 365 products are operational, ending an outage that disrupted governments, traders, hospitals, and businesses around the world (Bloomberg)",
        "url": "https://urgent.news/2026/11/14/microsoft-says-all-microsoft-365-products-are-operational-ending-an",
        "published": "2026-11-14T08:03:46.000Z"
      },
      {
        "outlet": "RTE News",
        "title": "Microsoft services fully restored after global outage",
        "url": "https://urgent.news/2026/11/14/microsoft-services-fully-restored-after-global-outage",
        "published": "2026-11-14T11:16:15.000Z"
      },
      {
        "outlet": "CBC News",
        "title": "Microsoft services fully restored after global outage",
        "url": "https://urgent.news/2026/11/14/microsoft-services-fully-restored-after-global-outage",
        "published": "2026-11-14T12:11:29.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}