{
  "id": 19965205,
  "title": "Microsoft confirms global outage resolved, rules out cyberattack",
  "url": "https://urgent.news/2026/11/14/microsoft-confirms-global-outage-resolved-rules-out-cyberattack",
  "topic": "tech",
  "section": "Tech",
  "published": "2026-11-14T10:34:06.000Z",
  "source": {
    "name": "Cointelegraph",
    "slug": "cointelegraph",
    "url": "https://cointelegraph.com/news/microsoft-365-outage-resolved-cyberattack-ruled-out"
  },
  "original_language": "en",
  "account": "Microsoft has confirmed that a global outage affecting its services such as Outlook, Teams, and Microsoft Copilot has been resolved after over 24 hours of disruption. The company attributed the issue to a network capacity upgrade problem, ruling out any involvement from cyberattacks or AI agents. Microsoft 365 services were restored following the incident, which began on Thursday and impacted government agencies in Japan, Singapore, and the United States, as well as connections between Microsoft 365 and AI assistants. The company acknowledged the technical issue, assured customers that it had addressed the underlying problem, and pledged to publish a comprehensive post-incident report once its review is complete.",
  "summary": "Microsoft attributed the outage to a network capacity upgrade issue, confirming that the disruption was unrelated to cyberattacks or AI agents.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 6,
    "also_reported_by": [
      {
        "outlet": "Investing.com",
        "title": "Microsoft restores service to Outlook and Teams after global outage",
        "url": "https://urgent.news/2026/11/14/microsoft-restores-service-to-outlook-and-teams-after-global-outage-19941907",
        "published": "2026-11-14T07:30:16.000Z"
      },
      {
        "outlet": "The Korea Times",
        "title": "Microsoft restores service to Outlook and Teams after global outage",
        "url": "https://urgent.news/2026/11/14/microsoft-restores-service-to-outlook-and-teams-after-global-outage",
        "published": "2026-11-14T07:47:02.000Z"
      },
      {
        "outlet": "Channel News Asia",
        "title": "Microsoft restores service to Outlook and Teams after global outage",
        "url": "https://urgent.news/2026/11/14/microsoft-restores-service-to-outlook-and-teams-after-global-outage-19945136",
        "published": "2026-11-14T07:56:51.000Z"
      },
      {
        "outlet": "The Times of Israel",
        "title": "Microsoft restores service to Outlook and Teams after global outage",
        "url": "https://urgent.news/2026/11/14/microsoft-restores-service-to-outlook-and-teams-after-global-outage-19949385",
        "published": "2026-11-14T08:19:46.000Z"
      },
      {
        "outlet": "The Jakarta Post",
        "title": "Microsoft restores service to Outlook and Teams after global outage",
        "url": "https://urgent.news/2026/11/14/microsoft-restores-service-to-outlook-and-teams-after-global-outage-19952383",
        "published": "2026-11-14T08:56:09.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}