{
  "id": 19963293,
  "title": "No government systems hit by Microsoft outage",
  "url": "https://urgent.news/2026/11/14/no-government-systems-hit-by-microsoft-outage-19963293",
  "topic": "world",
  "section": "World",
  "published": "2026-11-14T09:32:16.000Z",
  "source": {
    "name": "RTHK English",
    "slug": "rthk-english",
    "url": "https://news.rthk.hk/rthk/en/component/k2/1877816-20261114.htm"
  },
  "original_language": "en",
  "account": "Friday saw a disruption to Microsoft services that caused widespread concern among Hong Kong residents. However, the Digital Policy Office stated that no government systems were impacted. The office expressed its concern over the software system failure, which affected services like Outlook and Teams for over 24 hours. Despite the issue, the office reported that it had not received any reports of government department systems being affected. They pledged to monitor the situation closely and provide necessary support and advice to relevant departments. Regarding Hong Kong's critical infrastructure, the Security Bureau mentioned that the government learned from mainland China and other jurisdictions' experiences. Given Hong Kong's legal obligations, the government decided not to publicly disclose the list of critical infrastructure operators or related details for security reasons.",
  "summary": "Hong Kong has so far received no reports of government systems being affected by Friday’s disruption to Microsoft services. In response to enquiries, the Digital Policy Office said it was highly concerned about the software system failure, which disrupted services including Outlook and Teams for more than 24 hours. The office said it had not yet received reports of government department systems…",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 5,
    "also_reported_by": [
      {
        "outlet": "People Daily Kenya",
        "title": "Microsoft reveals cause of global service disruption",
        "url": "https://urgent.news/2026/11/14/microsoft-reveals-cause-of-global-service-disruption",
        "published": "2026-11-14T05:06:14.000Z"
      },
      {
        "outlet": "SABC News",
        "title": "Microsoft issues apology following global service outage",
        "url": "https://urgent.news/2026/11/14/microsoft-issues-apology-following-global-service-outage",
        "published": "2026-11-14T07:39:38.000Z"
      },
      {
        "outlet": "The Korea Times",
        "title": "Microsoft restores service to Outlook, Teams after global outage",
        "url": "https://urgent.news/2026/11/14/microsoft-restores-service-to-outlook-teams-after-global-outage",
        "published": "2026-11-14T09:27:02.000Z"
      },
      {
        "outlet": "The Vibes",
        "title": "Microsoft restores global services after hours-long outage disrupts businesses, governments",
        "url": "https://urgent.news/2026/11/14/microsoft-restores-global-services-after-hours-long-outage-disrupts",
        "published": "2026-11-14T09:43:00.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}