{
  "id": 19958763,
  "title": "Microsoft restores service to Outlook, Teams after global outage",
  "url": "https://urgent.news/2026/11/14/microsoft-restores-service-to-outlook-teams-after-global-outage-19958763",
  "topic": "world",
  "section": "World",
  "published": "2026-11-14T09:52:04.000Z",
  "source": {
    "name": "The Korea Times",
    "slug": "the-korea-times",
    "url": "https://www.koreatimes.co.kr/world/20261114/microsoft-restores-service-to-outlook-teams-after-global-outage"
  },
  "original_language": "en",
  "account": "Microsoft announced on Saturday that its services, including Teams, Outlook, and other products, had fully recovered and restored service to the affected customers and regions following a global outage that lasted over 24 hours. The company stated on X that it had finished addressing the underlying issue causing the incident and restored service to all impacted users. The outage, attributed to server problems, affected critical functionalities such as email, calendar management, and virtual meetings for hundreds of millions of users. This disruption impacted government agencies worldwide, trading firms, and affected companies' ability to publish earnings, leading to communication delays among airlines. Microsoft explicitly denied any malicious activity, ruling out AI as the cause of the outage.",
  "summary": "Microsoft said on Saturday that services had fully recovered across Teams, Outlook and its other products, ending a global outage that crippled online communications for businesses and governments for over 24 hours. \"We have completed our efforts to address the underlying issue of the incident and restored service to the remaining impacted customers and regions,\" the company posted on X.…",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 5,
    "also_reported_by": [
      {
        "outlet": "People Daily Kenya",
        "title": "Microsoft reveals cause of global service disruption",
        "url": "https://urgent.news/2026/11/14/microsoft-reveals-cause-of-global-service-disruption",
        "published": "2026-11-14T05:06:14.000Z"
      },
      {
        "outlet": "SABC News",
        "title": "Microsoft issues apology following global service outage",
        "url": "https://urgent.news/2026/11/14/microsoft-issues-apology-following-global-service-outage",
        "published": "2026-11-14T07:39:38.000Z"
      },
      {
        "outlet": "RTHK News",
        "title": "No government systems hit by Microsoft outage",
        "url": "https://urgent.news/2026/11/14/no-government-systems-hit-by-microsoft-outage",
        "published": "2026-11-14T09:32:16.000Z"
      },
      {
        "outlet": "The Vibes",
        "title": "Microsoft restores global services after hours-long outage disrupts businesses, governments",
        "url": "https://urgent.news/2026/11/14/microsoft-restores-global-services-after-hours-long-outage-disrupts",
        "published": "2026-11-14T09:43:00.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}