{
  "id": 19955382,
  "title": "Microsoft restores service to Outlook, Teams after global outage",
  "url": "https://urgent.news/2026/11/14/microsoft-restores-service-to-outlook-teams-after-global-outage",
  "topic": "world",
  "section": "World",
  "published": "2026-11-14T09:27:02.000Z",
  "source": {
    "name": "The Korea Times",
    "slug": "the-korea-times-koreatimes",
    "url": "https://www.koreatimes.co.kr/world/20261114/microsoft-restores-service-to-outlook-teams-after-global-outage"
  },
  "original_language": "en",
  "account": "Microsoft declared on Saturday that its Outlook, Teams, and other services had completely recovered, concluding a global outage that disrupted online communications for businesses and governments for more than a day. The company announced on X that it had finished addressing the root cause of the incident and restored service to the remaining affected customers and regions. Microsoft attributed the issue to server problems, stating that the outage did not involve any malicious activity. Outlook and Teams, two of the most widely used workplace applications, host hundreds of millions of users, and the outage compromised essential functions such as email, calendar management, and virtual meetings. The disruption impacted government agencies from Australia and Japan to the United States, caused delays at trading firms, hindered earnings announcements, and prompted airlines to warn customers about communication delays.",
  "summary": "Microsoft said on Saturday that services had fully recovered across Teams, Outlook and its other products, ending a global outage that crippled online communications for businesses and governments for over 24 hours. \"We have completed our efforts to address the underlying issue of the incident and restored service to the remaining impacted customers and regions,\" the company posted on X.…",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 5,
    "also_reported_by": [
      {
        "outlet": "People Daily Kenya",
        "title": "Microsoft reveals cause of global service disruption",
        "url": "https://urgent.news/2026/11/14/microsoft-reveals-cause-of-global-service-disruption",
        "published": "2026-11-14T05:06:14.000Z"
      },
      {
        "outlet": "SABC News",
        "title": "Microsoft issues apology following global service outage",
        "url": "https://urgent.news/2026/11/14/microsoft-issues-apology-following-global-service-outage",
        "published": "2026-11-14T07:39:38.000Z"
      },
      {
        "outlet": "RTHK News",
        "title": "No government systems hit by Microsoft outage",
        "url": "https://urgent.news/2026/11/14/no-government-systems-hit-by-microsoft-outage",
        "published": "2026-11-14T09:32:16.000Z"
      },
      {
        "outlet": "The Vibes",
        "title": "Microsoft restores global services after hours-long outage disrupts businesses, governments",
        "url": "https://urgent.news/2026/11/14/microsoft-restores-global-services-after-hours-long-outage-disrupts",
        "published": "2026-11-14T09:43:00.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}