{
  "id": 19945136,
  "title": "Microsoft restores service to Outlook and Teams after global outage",
  "url": "https://urgent.news/2026/11/14/microsoft-restores-service-to-outlook-and-teams-after-global-outage-19945136",
  "topic": "world",
  "section": "World",
  "published": "2026-11-14T07:56:51.000Z",
  "source": {
    "name": "Channel News Asia",
    "slug": "channel-news-asia",
    "url": "https://www.channelnewsasia.com/world/microsoft-restore-full-service-outlook-teams-global-outage-6551486"
  },
  "original_language": "en",
  "account": "Microsoft has resolved a global outage that lasted over 24 hours, affecting its Outlook and Teams services for businesses and governments worldwide. The issue, caused by server problems, disabled essential functions like email, calendar management, and virtual meetings. Services returned to normal across various regions, including Singapore, Australia, Japan, and the United States. Government agencies, trading firms, airlines, and financial institutions faced disruptions, with some resorted to alternative communication methods. Microsoft's outage is the longest in its history and the second disruption this year. While the impact on insurers is expected to be limited, analysts warn that recurring reliability issues could influence customers' reliance on a single provider.",
  "summary": "The outage crippled online communications for businesses and governments worldwide for over 24 hours.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 5,
    "also_reported_by": [
      {
        "outlet": "Investing.com",
        "title": "Microsoft restores service to Outlook and Teams after global outage",
        "url": "https://urgent.news/2026/11/14/microsoft-restores-service-to-outlook-and-teams-after-global-outage-19941907",
        "published": "2026-11-14T07:30:16.000Z"
      },
      {
        "outlet": "The Korea Times",
        "title": "Microsoft restores service to Outlook and Teams after global outage",
        "url": "https://urgent.news/2026/11/14/microsoft-restores-service-to-outlook-and-teams-after-global-outage",
        "published": "2026-11-14T07:47:02.000Z"
      },
      {
        "outlet": "The Times of Israel",
        "title": "Microsoft restores service to Outlook and Teams after global outage",
        "url": "https://urgent.news/2026/11/14/microsoft-restores-service-to-outlook-and-teams-after-global-outage-19949385",
        "published": "2026-11-14T08:19:46.000Z"
      },
      {
        "outlet": "The Jakarta Post",
        "title": "Microsoft restores service to Outlook and Teams after global outage",
        "url": "https://urgent.news/2026/11/14/microsoft-restores-service-to-outlook-and-teams-after-global-outage-19952383",
        "published": "2026-11-14T08:56:09.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}