{
  "id": 19936084,
  "title": "Microsoft says outage is fixed, but some UAE users still report issues",
  "url": "https://urgent.news/2026/11/14/microsoft-says-outage-is-fixed-but-some-uae-users-still-report-issues",
  "topic": "world",
  "section": "World",
  "published": "2026-11-14T06:23:57.000Z",
  "source": {
    "name": "Gulf News",
    "slug": "gulf-news",
    "url": "https://gulfnews.com/technology/microsoft-says-outage-is-fixed-but-some-uae-users-still-report-issues-1.500747039"
  },
  "original_language": "en",
  "account": "Microsoft has declared the recent global outage to be resolved, yet reports indicate that some users in the United Arab Emirates are still experiencing difficulties. Although the service was restored, the restoration process took longer than initially anticipated, resulting in a gradual return of functionality. Consequently, there are still a significant number of users who are encountering persistent issues. Reports from Downdetector indicate that although the volume of complaints has decreased compared to the peak seen on Friday, they have not yet returned to zero. This suggests that certain users in the UAE are still encountering problems with Microsoft 365 and Outlook.",
  "summary": "Dubai: Some Outlook and Microsoft 365 users in the UAE are still having problems, even though Microsoft says it has restored services after a global outage that lasted more than a day. On Saturday morning, outage tracker Downdetector UAE was still showing an alert that read: “User reports show possible problems with Microsoft 365.” Get updated faster and for FREE: Download the Gulf News app now -…",
  "key_points": [
    "Microsoft declares recent global outage resolved",
    "Some UAE users still report difficulties with services",
    "Complaints on Downdetector decrease but not yet zero"
  ],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 3,
    "also_reported_by": [
      {
        "outlet": "People Daily Kenya",
        "title": "Kenya Power issues emergency communication channels after Microsoft outage disrupts email services",
        "url": "https://urgent.news/2026/11/14/kenya-power-issues-emergency-communication-channels-after-microsoft",
        "published": "2026-11-14T03:45:00.000Z"
      },
      {
        "outlet": "France 24",
        "title": "Microsoft says consumer products 'fully recovered', business services improving",
        "url": "https://urgent.news/2026/11/14/microsoft-says-consumer-products-fully-recovered-business-services",
        "published": "2026-11-14T06:07:56.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}