{
  "id": 19922765,
  "title": "Microsoft says affected services fully recovered after outage",
  "url": "https://urgent.news/2026/11/14/microsoft-says-affected-services-fully-recovered-after-outage",
  "topic": "culture",
  "section": "Culture",
  "published": "2026-11-14T04:53:00.000Z",
  "source": {
    "name": "Japan Times",
    "slug": "japan-times",
    "url": "https://www.japantimes.co.jp/business/2026/11/14/microsoft-outage-recovered/"
  },
  "original_language": "en",
  "account": null,
  "summary": "Most email services in Singapore were restored on November 14, one day after a Microsoft outage that affected hundreds of thousands of users globally. The disruption impacted various government agencies, including the Singapore Police Force, Singhealth, and the Inland Revenue Authority of Singapore, as well as banks such as DBS, UOB, and Maybank. While banks reported email disruptions, core banking operations remained unaffected, according to the Straits Times. The private and education sectors, including the Singapore Institute of Technology and the Singapore University of Social Sciences, were also affected. In India, the outage disrupted airlines such as IndiGo and Akasa Air, the Times of India reports.\n\nMicrosoft reported that Outlook, Teams, and other services were seeing incremental improvement through a phased recovery more than 16 hours after the outage began on November 12. The Times of India notes that the company stated service health remained variable and did not provide a timeline for full restoration. The Japan Times reports that Microsoft attributed the incident to server issues, ruling out AI as the cause and stating they were unaware of any malicious activity.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}