{
  "id": 19892379,
  "title": "FAA SMART AI system vendor and Microsoft both say ground stop isn't their fault",
  "url": "https://urgent.news/2026/11/13/faa-smart-ai-system-vendor-and-microsoft-both-say-ground-stop-isnt",
  "topic": "ai",
  "section": "AI",
  "published": "2026-11-13T23:49:27.000Z",
  "source": {
    "name": "Business Insider",
    "slug": "business-insider",
    "url": "https://www.businessinsider.com/smart-system-microsoft-faa-ground-stop-not-their-fault-2026-11"
  },
  "original_language": "en",
  "account": "Passengers waited inside Dulles International Airport in Virginia amid the nationwide flight ground stop. Authorities are currently investigating the reason behind the widespread issue. The company that developed the FAA's new SMART system, Air Space Intelligence, declared that their technology was not responsible for the problem. In a similar vein, Microsoft stated that its services were not involved in the outage. The FAA's decision to ground all planes nationwide came about due to communication issues. After this event, Department of Homeland Security Secretary, Markwayne Mullin, commented that authorities were not ruling out any possible cause of the disruption. There were speculations online that the issue might have been linked to the SMART system, an AI-powered tool developed by Air Space Intelligence to monitor and manage air traffic. However, ASI clarified via social media that their system was not connected to the major FAA outage. The current ground stop is unrelated to the SMART system, any ASI product, or its integration with FAA and Air Traffic Control (ATC), they stated. Microsoft, too, reported issues with its services, including a global outage that disrupted email and other operations, leading to widespread speculation about its connection to the FAA's ground stop. It was quickly debunked. The FAA's nationwide ground stop is highly unusual, with only one other instance since the 9/11 attacks when the airspace was grounded. By 6:40 p.m. ET on Friday, over 3,200 flights into, within, or out of the US had been cancelled, while roughly 10,200 were delayed, according to FlightAware.com. The airports across the country displayed crowded scenes as passengers were removed from flights and planes lined up on the runways.",
  "summary": "Microsoft and Air Space Intelligence, the company behind the FAA's new SMART system, said the nationwide ground stop wasn't due to their products.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 4,
    "also_reported_by": [
      {
        "outlet": "Hindustan Times - World News",
        "title": "FAA ground stop: Ex-Transportation Dept. Inspector General questions newly deployed SMART AI tool amid ‘extraordinary’ outage",
        "url": "https://urgent.news/2026/11/13/faa-ground-stop-ex-transportation-dept-inspector-general-questions",
        "published": "2026-11-13T22:07:05.000Z"
      },
      {
        "outlet": "Techmeme",
        "title": "The FAA announced on November 10 that it has expanded the use of SMART, an AI tool for advising air traffic controllers to manage congestion, across the US (Jeremy Hsu/Ars Technica)",
        "url": "https://urgent.news/2026/11/13/the-faa-announced-on-november-10-that-it-has-expanded-the-use-of",
        "published": "2026-11-13T22:10:02.000Z"
      },
      {
        "outlet": "Techmeme",
        "title": "ASI, developer of AI tool SMART, says the FAA outage \"is not based on or a result of the SMART system, any product of ASI, or our integration with FAA and ATC\" (Asi/@airspaceintel)",
        "url": "https://urgent.news/2026/11/13/asi-developer-of-ai-tool-smart-says-the-faa-outage-is-not-based-on-or",
        "published": "2026-11-13T23:35:00.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}