{
  "id": 19870751,
  "title": "Microsoft Outage Cost: Confusion, an Opening for Criminals, and $7 Billion in Lost Productivity",
  "url": "https://urgent.news/2026/11/13/microsoft-outage-cost-confusion-an-opening-for-criminals-and-7",
  "topic": "business",
  "section": "Business",
  "published": "2026-11-13T21:00:46.000Z",
  "source": {
    "name": "Inc.",
    "slug": "inc",
    "url": "https://www.inc.com/chloe-aiello/microsoft-outage-cost-confusion-an-opening-for-criminals-and-7-billion-in-lost-productivity/91436447"
  },
  "original_language": "en",
  "account": null,
  "summary": "The outage wasn’t caused by hackers, but bad actors could take advantage of the confusion to exploit affected Microsoft users.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 7,
    "also_reported_by": [
      {
        "outlet": "CBC Business",
        "title": "Microsoft's global outage extends into 2nd day, company not aware of malicious activity",
        "url": "https://urgent.news/2026/11/13/microsofts-global-outage-extends-into-2nd-day-company-not-aware-of",
        "published": "2026-11-13T10:55:43.000Z"
      },
      {
        "outlet": "Arabian Business",
        "title": "Microsoft crisis: What airlines have been impacted by global outage?",
        "url": "https://urgent.news/2026/11/13/microsoft-crisis-what-airlines-have-been-impacted-by-global-outage",
        "published": "2026-11-13T11:01:55.000Z"
      },
      {
        "outlet": "BusinessDay Nigeria",
        "title": "Microsoft outage disrupts business communications, raises transaction risks in Africa",
        "url": "https://urgent.news/2026/11/13/microsoft-outage-disrupts-business-communications-raises-transaction",
        "published": "2026-11-13T11:12:36.000Z"
      },
      {
        "outlet": "Quartz",
        "title": "10 ways the 2026 Microsoft outage exposed organizations with no fallback",
        "url": "https://urgent.news/2026/11/13/10-ways-the-2026-microsoft-outage-exposed-organizations-with-no",
        "published": "2026-11-13T15:03:17.000Z"
      },
      {
        "outlet": "Supply Chain Brain",
        "title": "Microsoft Outage a Reminder of Fragility of Web Technology",
        "url": "https://urgent.news/2026/11/13/microsoft-outage-a-reminder-of-fragility-of-web-technology",
        "published": "2026-11-13T19:41:56.000Z"
      },
      {
        "outlet": "Gulf Times Business",
        "title": "Microsoft’s global outage eases after disrupting businesses",
        "url": "https://urgent.news/2026/11/13/microsofts-global-outage-eases-after-disrupting-businesses",
        "published": "2026-11-13T21:00:00.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}