{
  "id": 19866223,
  "title": "Microsoft global outage eases after nearly day-long disruption",
  "url": "https://urgent.news/2026/11/13/microsoft-global-outage-eases-after-nearly-day-long-disruption",
  "topic": "world",
  "section": "World",
  "published": "2026-11-13T20:59:15.000Z",
  "source": {
    "name": "Free Malaysia Today",
    "slug": "free-malaysia-today",
    "url": "https://www.freemalaysiatoday.com/category/world/2026/11/14/microsoft-global-outage-eases-after-nearly-day-long-disruption"
  },
  "original_language": "en",
  "account": "Microsoft experienced a prolonged outage affecting its Outlook and Teams services on Friday, disrupting online communications for nearly 24 hours. The issue, primarily caused by server problems, also impacted the company's Copilot AI assistant, with Exchange Online - its cloud-based email and scheduling hub - being the most severely affected. Outages in the US, Europe, and Australia led to delays in virtual meetings, canceled bond repurchases, and hindered various business operations. Despite ruling out malicious activity, Microsoft noted a broad rollout of software fixes was stabilizing the system. Organisations that host Microsoft services on their own servers were somewhat unaffected. The incident is one of Microsoft's longest and second major disruption this year, raising concerns about the global reliance on a few major tech providers. Downdetector logged over 7.4 million reports worldwide, with spikes in reports as employees began their workdays in Asia and Europe.",
  "summary": "The outage raises fresh concerns over global dependence on a handful of Big Tech firms providing essential software and the cloud infrastructure supporting it.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 8,
    "also_reported_by": [
      {
        "outlet": "Gulf News",
        "title": "Microsoft apologises for global outage as UAE Outlook users see recovery",
        "url": "https://urgent.news/2026/11/13/microsoft-apologises-for-global-outage-as-uae-outlook-users-see",
        "published": "2026-11-13T07:03:25.000Z"
      },
      {
        "outlet": "The Verge",
        "title": "Microsoft’s massive Outlook outage continues",
        "url": "https://urgent.news/2026/11/13/microsofts-massive-outlook-outage-continues",
        "published": "2026-11-13T12:48:03.000Z"
      },
      {
        "outlet": "Wired",
        "title": "The Microsoft Outage Is a Warning for the World",
        "url": "https://urgent.news/2026/11/13/the-microsoft-outage-is-a-warning-for-the-world",
        "published": "2026-11-13T17:15:54.000Z"
      },
      {
        "outlet": "Nikkei Asia",
        "title": "Microsoft outage wreaks havoc in Asia, exposing dependence risk",
        "url": "https://urgent.news/2026/11/13/microsoft-outage-wreaks-havoc-in-asia-exposing-dependence-risk",
        "published": "2026-11-13T17:33:51.000Z"
      },
      {
        "outlet": "Al Jazeera",
        "title": "No emails, no problem? Workers joke about Microsoft outage",
        "url": "https://urgent.news/2026/11/13/no-emails-no-problem-workers-joke-about-microsoft-outage",
        "published": "2026-11-13T17:55:05.000Z"
      },
      {
        "outlet": "Global News",
        "title": "How Microsoft outage shows risk of tech monopolies: ‘We were just helpless’",
        "url": "https://urgent.news/2026/11/13/how-microsoft-outage-shows-risk-of-tech-monopolies-we-were-just",
        "published": "2026-11-13T20:24:04.000Z"
      },
      {
        "outlet": "BBC News",
        "title": "Microsoft 'deeply sorry' for global outage after almost 24 hours of disruption",
        "url": "https://urgent.news/2026/11/13/microsoft-deeply-sorry-for-global-outage-after-almost-24-hours-of",
        "published": "2026-11-13T20:49:52.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}