{
  "id": 19862548,
  "title": "How Microsoft outage shows risk of tech monopolies: ‘We were just helpless’",
  "url": "https://urgent.news/2026/11/13/how-microsoft-outage-shows-risk-of-tech-monopolies-we-were-just",
  "topic": "world",
  "section": "World",
  "published": "2026-11-13T20:24:04.000Z",
  "source": {
    "name": "Global News",
    "slug": "global-news",
    "url": "https://globalnews.ca/news/12149572/microsoft-outage-impact-canada/"
  },
  "original_language": "en",
  "account": null,
  "summary": "Many businesses and consumers were unable to communicate through digital channels as a global outage of some Microsoft services left people scrambling.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 7,
    "also_reported_by": [
      {
        "outlet": "Gulf News",
        "title": "Microsoft apologises for global outage as UAE Outlook users see recovery",
        "url": "https://urgent.news/2026/11/13/microsoft-apologises-for-global-outage-as-uae-outlook-users-see",
        "published": "2026-11-13T07:03:25.000Z"
      },
      {
        "outlet": "The Verge",
        "title": "Microsoft’s massive Outlook outage continues",
        "url": "https://urgent.news/2026/11/13/microsofts-massive-outlook-outage-continues",
        "published": "2026-11-13T12:48:03.000Z"
      },
      {
        "outlet": "Wired",
        "title": "The Microsoft Outage Is a Warning for the World",
        "url": "https://urgent.news/2026/11/13/the-microsoft-outage-is-a-warning-for-the-world",
        "published": "2026-11-13T17:15:54.000Z"
      },
      {
        "outlet": "Nikkei Asia",
        "title": "Microsoft outage wreaks havoc in Asia, exposing dependence risk",
        "url": "https://urgent.news/2026/11/13/microsoft-outage-wreaks-havoc-in-asia-exposing-dependence-risk",
        "published": "2026-11-13T17:33:51.000Z"
      },
      {
        "outlet": "Al Jazeera",
        "title": "No emails, no problem? Workers joke about Microsoft outage",
        "url": "https://urgent.news/2026/11/13/no-emails-no-problem-workers-joke-about-microsoft-outage",
        "published": "2026-11-13T17:55:05.000Z"
      },
      {
        "outlet": "BBC News",
        "title": "Microsoft 'deeply sorry' for global outage after almost 24 hours of disruption",
        "url": "https://urgent.news/2026/11/13/microsoft-deeply-sorry-for-global-outage-after-almost-24-hours-of",
        "published": "2026-11-13T20:49:52.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}