{
  "id": 19857450,
  "title": "Microsoft “Deeply Sorry” About Global Outlook Outage; Insists Disruption Caused By “Network Capacity Upgrade”",
  "url": "https://urgent.news/2026/11/13/microsoft-deeply-sorry-about-global-outlook-outage-insists-disruption",
  "topic": "culture",
  "section": "Culture",
  "published": "2026-11-13T19:49:28.000Z",
  "source": {
    "name": "Deadline",
    "slug": "deadline",
    "url": "https://deadline.com/2026/11/microsoft-outage-apology-blames-upgrade-1237223202/"
  },
  "original_language": "en",
  "account": null,
  "summary": "Microsoft feel really bad about the Outlook outage and 365 services crash that brought many business communications and personal email around the globe to a screeching halt this week. “We are deeply sorry for the disruption this incident has caused you and your business,” the Redford, WA-based software company late Friday morning as email and […]",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}